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Frequently Asked Questions

Find quick answers to common questions about our services, payments, and account management. Can't find what you're looking for? Contact our support team.

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Account

2 questions

Payments

3 questions

Security

1 questions

Services

5 questions

Support

2 questions

Account

2 questions

How do I update my profile information?

You can update your profile information by going to your Dashboard and clicking on "Profile Settings". From there you can update your name, email, and other details.
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How do I update my billing information?

You can update billing information in your account settings under Payment Methods section.
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Payments

3 questions

What payment methods do you accept?

We accept UPI payments, bank transfers, and other digital payment methods. All payments are secure and processed through trusted payment gateways.
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How long does payment verification take?

Payment verification typically takes 1-2 hours during business hours. For payments made outside business hours, verification may take up to 24 hours.
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What is your refund policy?

We offer refunds on a case-by-case basis. If you are unsatisfied with a paid service, please contact our support team with your payment details and reason for refund request.
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Security

1 questions

How secure is my data?

We take data security very seriously. All your data is encrypted and stored securely. We follow industry best practices to ensure your information remains safe.
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Services

5 questions

How do I activate a free service?

To activate a free service, simply go to the Services page, find the free service you want, and click the "Activate" button. The service will be immediately available in your account.
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Can I renew an expired service?

Yes, you can renew expired services. Go to the Services page, find the expired service, and click the "Renew" button. Follow the payment process to reactivate the service.
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Can I use multiple services at once?

Yes, you can activate and use multiple services simultaneously. There are no restrictions on the number of services you can use.
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Can I cancel my service?

Yes, you can cancel any service from your dashboard. For paid services, refunds are subject to our refund policy.
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Do you offer custom solutions?

Yes, we provide custom development services. Contact our sales team for customized solutions.
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Support

2 questions

How do I contact support?

You can contact support through the Support page by creating a ticket, or directly via email at support@nitinbteche.com. Our team typically responds within 24 hours.
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Do you provide technical support?

Yes, we provide technical support for all our services. If you encounter any technical issues, please create a support ticket and our technical team will assist you.
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